Privacy policy

Personal information collected
When you make a purchase from our online store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s Internet Protocol address (IP address), which allows us to obtain more details about the browser and operating system you are using.

Following a purchase, we may send you emails about our store, new products, discounts and promotions.


When you provide us with your personal information to complete a transaction, verify your credit card, place an order, make a delivery or return a purchase, we assume that you consent to our collecting your information and using it for other purposes. this end only.

If we ask you to provide us with your personal information for another reason, for marketing purposes for example, we will ask you directly for your express consent, or we will give you the option of refusing.

We may disclose your personal information if the law requires us to do so.

Hosting and data
Our store is hosted by PlanetHoster. They provide us with a secure server that allows us to keep our online store open at all hours of the day and to sell our products to you.

Your data is stored in the secure database of

Services provided by third parties
In general, the third-party providers that we use will only collect, use and disclose your information to the extent necessary to be able to perform the services they provide to us. However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

Once you leave our store site or are redirected to a third party website or application, you are no longer governed by this Privacy Policy.

You may be required to leave our website by clicking on certain links on our site. We do not assume any responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol.

The cookie is an identifier that we create on your computer. Using your browser, you can view the cookies that have been created on your hard drive and delete them at any time. We use cookies to facilitate your shopping.

Cookies also allow us to increase the interactive nature of our site and provide you with better service. These are only text files that remain stored on your hard drive. Any personal information contained in a cookie is limited to that which you have provided voluntarily, such as when you fill out a form on a web page or request more information about the item you wish to purchase online.

Access to the information contained in a “cookie.txt” file also remains very limited. If a page on a website saves information from your “cookie.txt” file (stored on your hard drive), a page on another website cannot access that information (unless ‘it is not the same domain such as

Only the pages of the website from which the cookie originates have access to the information contained in this file.

Change to this privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

Questions and contact details
If you wish to: correct, modify or delete any personal information we have about you, file a complaint, or if you simply wish to have more information, contact us at or by mail to Groupe FP Technologies, 25-C rue Ernest-Pelletier, Témiscouata-sur-le-Lac, Quebec, Canada, G0L 1E0